Home / Refund policy


Each item is handmade with a lot of contact and direction for the artist. If the ring(s) arrives to you in a completely different condition than was expressed during the consultation, then obviously we will make it right. There will be no doubt about that.

However, since the backbone of our shop rests on the customization inherent in each order, we cannot process cancellations or refunds once fabrication of the ring has started.